How to Determine the Credibility of a Real Estate Agent?
Buying, selling, or renting a property is one of the most important financial decisions in life. The right real estate agent can make this process smooth, transparent, and profitable. But with so many agents in the market, how do you know which one is trustworthy?
In this blog, we’ll explore the key factors to determine the credibility of a real estate agent before you sign any deal.
1. Verify Licensing and Registration
A credible real estate agent should be registered under RERA (Real Estate Regulatory Authority), which is mandatory in India. Always ask for their RERA registration number and verify it on the state RERA website. An unlicensed agent is a red flag.
2. Check Market Experience
Experience matters in real estate.
- How long have they been in the industry?
- Do they specialize in residential, commercial, or rental properties?
- Have they worked in your preferred location?
An experienced agent will have deeper market insights and negotiation skills.
3. Look at Their Portfolio
Ask for details of past transactions and ongoing listings. A credible agent should confidently share:
- Properties they have successfully sold or rented.
- Testimonials or references from previous clients.
- Details about projects or builders they regularly work with.
4. Evaluate Communication Skills
Trustworthy agents are transparent and communicate clearly. Warning signs of a less credible agent include:
- Avoiding direct answers.
- Making unrealistic promises.
- Pushing you into hasty decisions.
A reliable agent will listen to your requirements, explain market realities, and maintain professional communication.
5. Check Online Reviews and Reputation
Today, most agents have an online presence. You can:
- Read Google reviews, social media feedback, and property forum discussions.
- Ask for client references to cross-check their service quality.
- Look for consistency in positive feedback.
6. Assess Market Knowledge
A credible real estate agent should know:
- Current market prices in the area.
- Legal documentation requirements (sale deed, encumbrance certificate, property tax receipts, etc.).
- Local developments and infrastructure projects that affect property value.
If the agent struggles with such questions, they may not be reliable.
7. Transparency in Fees
Professional agents are upfront about their brokerage or service charges. In India, brokerage is usually 1–2% of the property value (for sale) or one month’s rent (for rentals). If an agent hesitates to disclose fees clearly, it’s a red flag.
8. Trust Your Instincts
Sometimes, credibility is about how comfortable you feel. If an agent pressures you, avoids giving written commitments, or seems overly pushy, it’s better to walk away.
✅ Quick Checklist Before Hiring a Real Estate Agent
- Verify RERA registration.
- Review their experience and portfolio.
- Check online reviews and references.
- Ensure clear communication and transparency.
- Confirm brokerage charges upfront.
Choosing the right real estate agent can save you from legal hassles, financial losses, and stressful experiences. By checking their license, experience, reputation, and professionalism, you can determine whether the agent is truly credible.
Remember, a good agent doesn’t just close deals – they build trust and long-term relationships.